Quick help
Most questions have a simple answer.
Email info@trivialtechnologies.com. Include your device, operating-system version, Zummando version, and what happened.
- Replay the tutorial: choose How to play from the game header.
- Restore an ad-free purchase: open the game picker and choose Restore purchases while signed in to the store account that made the purchase.
- Start over: choose Reset progress from the game picker or a completed-level recap.
- Review privacy choices: choose Privacy choices from the game picker when that option is shown for your region.
How to play
Connect tiles to hit the target.
- Start on any tile.
- Swipe or tap up, down, left, or right to build a path. A tile cannot be reused in the same path.
- Make the path add up to the target. Each new matching path counts as a combo.
In campaign modes, 5, 10, and 15 combos earn Bronze, Silver, and Gold. Bronze unlocks the next level.
Game modes
Choose the kind of round you want.
| Mode | What to expect |
|---|---|
| Classic | 75 levels using positive numbers only. |
| Arcade | 75 levels across three stages. Earn Bronze to advance, then chase Silver and Gold. |
| Challenge | 75 levels where five mistakes end the round. |
| Free Play | Choose the grid, number range, path length, signs, and timer for a custom round. |
Progress
Your game progress stays on your device.
Zummando does not use an account or cloud save. Unlocked levels, medals, personal bests, settings, and tutorial state are stored locally, so they do not automatically move to another device or platform.
Reset progress removes unlocked levels, personal bests, and your tutorial preference from the current app or browser. Clearing app storage or uninstalling the app can also remove local progress. Trivial Technologies cannot retrieve or restore that local data remotely.
Ads and purchases
The one-time purchase removes between-round ads.
Free players may see an ad only after a completed recap when choosing Retry or Next. Zummando does not show an ad before gameplay, when restarting, when sharing, or while reviewing a completed round.
The remove_ads purchase is non-consumable and belongs to the Apple App Store or Google Play account that bought it. It does not transfer between iOS and Android.
- To restore it, sign in to the original store account, open the game picker, and choose Restore purchases.
- If the price or purchase controls do not load, confirm that the device is online and signed in to its app store, then close and reopen Zummando.
- If a purchase is pending, ads stop after the store approves the transaction.
Apple or Google processes the payment. Trivial Technologies does not receive your full payment-card details.
Privacy and sharing
You choose what leaves the game.
Where required, Privacy choices appears in the game picker so you can review advertising consent. For full details, read the Zummando Privacy Policy.
Eligible completed rounds can create a result image and open your device’s share sheet. Zummando removes the temporary image after the share flow. If the Share result button is not shown, sharing is not available for that result or device.
Troubleshooting
Try these steps first.
- Close Zummando completely and open it again.
- Install the latest Zummando update available from your app store.
- For purchases, restoration, ads, or privacy choices, confirm that the device is online and its date and time are correct.
- For purchase restoration, confirm that you are using the same platform and store account that made the purchase.
Gameplay can work offline, but store, advertising, privacy-choice, and sharing services may need a connection or another installed app. Avoid clearing app data or uninstalling while troubleshooting if you want to preserve local progress.
Contact support
Tell us what happened.
Email info@trivialtechnologies.com and include:
- Your device model and operating-system version.
- Your Zummando version, if available from your app store.
- What you were trying to do and the steps that led to the problem.
- The exact error message, if one appeared.
- For a purchase issue, whether you used Apple App Store or Google Play and the approximate purchase date.
Do not send passwords or full payment-card details. We will reply as soon as we can.