Quick help
Try these steps first.
- Close HaveIt completely and open it again.
- Install the latest HaveIt update from your app store.
- Check your internet connection for book lookup, sharing, and subscription features.
- If a book is not found, add it manually.
Backups
Back up before reinstalling or changing devices.
Your library is stored on your device and does not sync to an account. Use Export to create a backup, save it somewhere safe, and use Import to restore it later.
Subscription
Purchases belong to your app-store account.
If Premium is not recognized, confirm that you are signed in to the same Apple App Store or Google Play account used for the purchase, then choose Restore purchases.
Contact support
Tell us what happened.
Need a person?
Email info@trivialtechnologies.com. Include your device, operating-system version, HaveIt version, and a short description of the problem.
Do not send passwords, payment-card details, or your library backup.